Frequently Asked Questions
Are lab grown diamonds real diamonds?
Lab-grown diamonds are genuine diamonds, possessing the same carbon structure and chemical composition as natural diamonds. The key difference is their origin—while natural diamonds are mined from the Earth, lab-grown diamonds are created in a controlled laboratory environment.
They exhibit the same brilliance, color variations, and clarity grades as natural diamonds and are available in identical sizes and shapes. Moreover, they provide exceptional value and are more affordable than natural diamonds of similar quality and size.
Why choose lab grown diamonds?
Two key reasons to choose a lab-grown diamond are its ethical origin and exceptional value. You can be confident that your diamond was not linked to conflict funding in war-torn regions, nor did it require destructive mining practices that leave massive scars on the Earth.
Scientifically, lab-grown diamonds are often purer than mined diamonds, which are extracted using dynamite and heavy machinery. Unlike diamonds formed under intense geological chaos, lab-grown diamonds experience controlled growth, resulting in fewer defects and less strain in their crystal structure.
Simply put, the purer the diamond, the brighter, whiter, and more brilliant the gemstone.
Why are lab grown diamonds less expensive than natural diamonds?
Lab-grown diamonds are produced using advanced technology, while natural diamonds are extracted from deep within the Earth. Since lab-grown diamonds eliminate the costs associated with mining, transportation, and artificially induced scarcity, they come without the hefty mark-ups. Quite literally, they are diamonds that don’t cost the Earth—ethically or financially.
Why do some people question the value of lab-grown diamonds?
The short answer is that the traditional diamond industry—from large-scale miners to retailers—views lab-grown diamonds as a major threat to their long-standing business model.
With an oligopoly built on controlled supply and artificial scarcity, the mined diamond industry works to slow the rise of lab-grown alternatives, often by fuelingskepticism and spreading doubt about their authenticity and value.
Is your jewelry certified?
We exclusively offer G+ VVS-VS stones, with all lab diamonds of 1ct and above certified by IGI. Our gold is 14K and BIS Hallmarked, ensuring you always receive the finest quality.
How can I be sure about buying diamonds online?
We believe trust is the foundation of selling diamond jewelry. With years of expertise in diamond jewelry manufacturing, our team is committed to excellence. Our glowing customer reviews reflect our dedication to quality and craftsmanship. Have questions? We’re just a WhatsApp message or phone call away. Reach out to us!
How do I place an order on Jewelaffaire.com?
Shopping with us is simple and secure! Just select your favourite piece, click ‘Buy Now’, and follow the checkout steps. Your order is only confirmed once you complete the payment process.
Prefer personal assistance? You can also place your order via phone or
WhatsApp at +91 96258 57611. We’re here to help!
What payment methods does Jewel Affaire accept?
Jewel Affaire accepts all major credit cards, debit cards, and net banking for seamless transactions. For any assistance, feel free to reach out to our Customer Care team
at +91 96258 57611.
How long it takes for an order to get delivered?
Each item is customised and made to order. It takes 10-12 days for your product to get manufactured and further 2-3 days for PAN India free shipping.
How safe is the shipping?
Shipping is secured and insured till you receive the item. We use only reputed precious good shipment partners such as Sequel Logistics and BVC.
How do I care for my jewellery?
To keep your 18K gold jewellery shining, gently scrub it with a soft-bristled brush using warm water and mild, detergent-free soap. After cleaning, pat dry and buff with a soft cloth for a polished finish.
Avoid steam or ultrasonic cleaners, as they may cause damage. When not in use, store your jewelry in a dry, secure place to protect it from everyday exposure. Our white gold pieces are rhodium-plated for enhanced shine and durability. ✨
What if I want to repair my jewel?
We can adjust the ring size by ±1 size. Other repairs are handled on a case-by-case basis and require an inspection before proceeding. Any repair costs will be communicated to you upfront before completion.
What is your return policy?
Though we are confident this situation will never arise, we have taken care of it.
We have 7 days no questions asked return and exchange policy.
The exchange value will be calculated as follows:
Gold: 100% of the invoice value
Diamond: 100% of the invoice value
Making charges: none
GST: none
Do you offer exchange & buyback of the product?
Yes, we offer a lifetime exchange/buyback on our diamonds at 80% of existing market rates.
Can I cancel my order?
You may cancel your order before it has been shipped. Once dispatched, cancellations are no longer possible. To request a cancellation, contact us at +91-9625857611 between 11:30 AM and 8 PM IST.
Please note that cancellations are not available for personalized jewelry, custom designs, gift cards, or loose solitaires.
How do I order Jewel Affaire products not listed on the website?
Some products featured on our Instagram handle may not be listed on our website, but you can still place an order for them! Simply reach out to us at +91-9625857611 between 11:30 AM and 8 PM IST, and we’ll be happy to assist you.